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Interview with Martin Wilfing, Managing Director of DMVÖ

BCM: What experience do you have in your field? I have been engaged in dialogue marketing for the last 30 years.   BCM: Where do you see the potential associated with marketing automation? Processes can be defined in real-time, depending on the business case, and can also be called-up in real-time.   BCM: Which of…

Interview with Michael Mayr, Global Service Manager for Hitachi Data Systems

We were asked to interview Michael Mayer for the Zero Outage Industry Standard Association. ZOIS is a London based organisation aims to maximise customer satisfaction and value by providing a framework of best practices and standards to enable the delivery of secure, reliable and highly available end-to-end IT services and solutions. Mr. Mayer coming from…

Video Interview with Stephan Kasulke, Chairman of ZOIS

We recently had the pleasure to interview Mr. Stephan Kasulke, the Chairman of the newly launched Zero Outage Industry Standard Association based in London.  The interview was taken for the Best Practice Magazine in January 2017. Mr. Kasulke explains in the interview the main values of ZOIS. The original interview was conducted in German for…